Notice of Privacy Practices

MEDICAL INFORMATION

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

You have the right to restrict the uses or disclosures of your information made for purposes of treatment, payment, and/or healthcare operations.

  • Treatment is the provision, coordination or management of dental care. For example, we may use and disclose your information to consult with a third party or to refer you to other health care providers. We will get your written consent prior to making disclosures outside our practice for treatment purposes, except in emergencies.
  • Payment includes the activities necessary to obtain reimbursement for the provision of dental care. For example, we may need to give your health plan information about treatment you received at our practice so your dental health plan will pay us or reimburse you for the treatment. We will get your written consent prior to making disclosures for payment purposes.
  • Health care operations include the activities necessary for our practice to run its business operations. For example, we may use your information to review treatment and services and to evaluate the performance of our staff.

If you have any questions regarding our privacy practices or think we may have violated your privacy rights, please contact us at:

Practice Name: HALO DENTAL
Practice Officer: Dr. Sushma Bajaj
Address:
91 – 8th Avenue
New Westminster, BC V3L 0E9

This practice is determined to protect the privacy of your medical information. As we provide service to you, we create and store health information (a medical record) that identifies you. It is often necessary to share or disclose this health information in order to provide treatment for you, obtain payment, and to conduct healthcare operations in our office.

This Notice of Privacy Practices requires us to:

  1. Keep your medical records private and to provide you with this notice
  2. Update our privacy practices and the terms of this notice at any time, ensuring our notice is effective, even for information recently obtained
  3. We reserve the right to make an important change in our privacy practices and change this Notice to that effect. You may contact us to request a new copy of our Notice and we will make the new Notice available upon request.

The following is a description of the different circumstances that may require our practice to use or disclose your medical information:

  1. Share medical data with another provider who is responsible for your care (physicians, audiologists, dentists, nurses, any other healthcare professionals, technicians, students in healthcare, or any other people who take care of you), make referrals and/or placing lab/prescription orders.
  2. Share your health insurance plan information about a treatment you received at our practice when filing a claim for reimbursement or determination of benefits. You may restrict certain disclosures to a health plan if the service received is paid for out-of-pocket.
  3. Provide treatment communications concerning treatment alternatives or other health related products or services, unless we or a business associate receive financial remuneration in exchange for the communication in which case we must receive your written authorization unless the communication is made face-to-face or involves gifts of nominal value.
  4. Disclose medical information to a medical examiner to identify a deceased person or to determine the cause of death, or for tissue donations.
  5. Medical information may be disclosed if you are military personnel, either active or a veteran, and if required by the appropriate authorities.
  6. Share medical data to the public health and/or law enforcement official whose job is to prevent or control disease, injury, or disability.
  7. Share medical data with a representative from the Food and Drug Administration for the purpose of reporting adverse effects stemming from defective products, etc.
  8. Medical information may be disclosed when necessary to comply with Workers’ Compensation.
  9. Medical information may be disclosed in response to a court and/or administrative order in a lawsuit or similar proceeding.
  10. In order to contact you for fundraising activities supported by our practice. You have the option to opt out of receiving these communications by sending a written request to the privacy officer.
  11. For marketing purposes for which our practice or our business associates may receive remuneration, for a disclosure that constitutes a sale of protected health information, and in all other situations not described in this policy your written authorization will be obtained before our practice will use or disclose your health information to third parties outside our practice. You have the right to revoke such authorization by providing our practice with a written request to revoke the specific authorization.
  12. If a use of disclosure is required by law, the disclosure will be made in compliance with the law and will be limited to such requirements. State and federal laws may be more stringent and may prohibit certain uses and disclosures identified above.
  1. To business associates to perform functions on our practice’s behalf, if the business associate has signed an agreement to protect the confidentiality of the information.
  2. Share information about your condition(s), location and/or death to family member(s), or your personal representative(s). Prior permission by you will be obtained unless in case of emergency. If we are unable to obtain permission, we will share only the health information directly necessary for your healthcare.

You have individual rights as part of the Notice of Privacy Practices. As a patient of Halo Dental, you have the right to:

  1. Request our practice to restrict uses and disclosures of your health information. However, we are not required to agree to the requested restriction unless you are requesting a restriction on the use and disclosure of your protected health information to a health plan for payment or healthcare operations and such information pertains to a healthcare item or service which you paid for in full and out of pocket. These requests should be made in writing to the address given in this Privacy Notice. In your request, you must tell us (a) what information you want to limit; (b) whether you want to limit our use, disclosure, or both, and (c) to whom you want the limits to apply.
  2. Be notified upon a breach of any of your unsecured protected health information.
  3. Request that we communicate with you regarding your confidential medical information by different means or to different locations. This request must be made in writing to our practice.
  4. Request photocopies of your medical records on file and/or a copy of this Notice of Privacy Practices. If you need a photocopy, please notify the receptionist.
  5. Request a change to your health information if you think it is incomplete or inaccurate. However, if the dentist, dental healthcare professional or office personnel believe the patient’s health information is complete and accurate, he/she can refuse to make the requested changes. This request must be made in writing to Halo Dental>.
  6. Receive a list of all the times your medical information has been shared by our office or our business associates for six years prior to the request date, other than treatment, payment, healthcare operations and/or other specified exception.
  7. Request a paper copy if you have received this Notice of Privacy Practices electronically. This request must be made in writing to Halo Dental.

This Notice shall be effective as of August 1, 2013.

testimonials

We value our patients - See what our patients have to say about their experiences at our dental practice!

User

Me and my family love coming to this dentist. We never feel uncomfortable. We have had many other dentists in the past but Halo is our favourite. We love the receptionist, Sukhi, she is very kind and always has a smile on her face. She greats everyone with the same kindness and makes them feel good. All around everyone I have met at Halo are kind and make sure you are the number 1 priority. We always feel like we are with family when we go to Halo. I would highly recommend coming to Halo Dental because they care about each and everyone of their clients. We will always continue to go to Halo Dental as long as we live.

Belisha Sanghra
User

My husband had his implants done at Halo and is extremely pleased and happy about them. I got my cleaning done and will recommend them to everyone.

Archana Harit
User

The best clinic I have been so far. I have been in Canada from last 29 years and could not find a good dentist. Just move to New Westminster two years ago and visited the Dentist in the community. Dr. Bajaj was very very professional and caring. I would recommend her to every one.

Hannah Duncan
User

Extremely friendly staff and dentists at Halo Dental! They helped me recover my healthy smile back again and done everything to make me feel comfortable during dental procedures!

Sandeep Mittal
User

Wonderful atmosphere and great service! I would recommend this place to my friends and family for sure... in fact I have!

Larry Rogers

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Opening Hours

  • Monday 8 am – 7 pm
  • Tuesday 9 am – 6 pm
  • Wednesday Closed
  • Thursday 9 am – 7 pm
  • Friday 8 am – 8 pm
  • Saturday 9 am – 5 pm
  • Sunday Closed